Terms and Conditions

Deposit

A deposit of your first nights' accommodation will be taken from the card details supplied at the time of booking.

Cancellations Charges

Changes and cancellations to bookings made up to 7 days before the arrival date/time are without charge and any deposit paid will be refunded.

Thereafter the deposit will be charged if we cannot re-let the room.

The total value of the booking will be charged if changes/cancellations are made with less than 24 hours’ notice before arrival date.

In the event of the guests not arriving without notice then we will charge the full amount of the booking.



Additional Charges
 

Pets

We do allow pets by prior arrangement with the Owners. We have limited rooms which are pet friendly so please telephone to enquire on 015394 44891. There is a £10 charge per stay to cover the extra cleaning required. This is not included in our room rates and will be charged separately. Any damage caused will be charged at the full replacement cost and any additional cleaning required will also be charged for example carpet cleaning, mattress cleaning etc..

Smoking

Virginia Cottage is a totally non-smoking guest house.  A minimum charge of £30 plus any loss of income as a result of smoking will be charged to your room account.

Damage

All damage will be charged at full repair or replacement cost.

Conduct

We reserve the right to terminate the stay of guests whose conduct is aggressive or disturbing to other guests or staff. The total cost of the stay will be charged.

Food

We request that no cooked take away food is consumed on the premises or in guest bedrooms as it is difficult to eradicate the smell for the next guests using the room. If it is necessary to perform extra cleaning or repair damage due to this then we reserve the right to charge the cost to your account.